Overhauling the FedRAMP website and Marketplace

About GSA

The General Services Administration (GSA) is a federal agency responsible for supporting the basic functioning of other federal agencies by providing centralized procurement services, real estate management, technology solutions, and administrative support across the government.

Across the government, FedRAMP is responsible for standardizing the security assessment process for cloud services used by federal agencies, establishing baseline security requirements for cloud service providers serving the federal government, and maintaining a marketplace of pre-authorized cloud services that agencies can leverage.

The challenge

As FedRAMP began to transform and develop new certification paths to increase federal agencies’ access to new technologies, its public-facing website could not keep pace.

FedRAMP faced a familiar digital infrastructure problem: after more than 13 years of operation, the fedramp.gov website—the primary “front door” for public engagement with the program—had content distributed across multiple areas and domains using older technical frameworks.

Over the years, FedRAMP explored contractor solutions for a complete rebuild involving three to five contractor staff under federal oversight, and received quotes ranging from $100,000-$200,000.

Additionally, the FedRAMP Marketplace was in need of improvement. When an agency needs to adopt a cloud service, the Marketplace is often the first place they go to verify whether a product is certified for use. Before 2026, the tool created a confusing experience that risked slowing down technology adoption across government.

Compounding the challenge, both senior federal employees originally assigned to the project left government, leaving FedRAMP without experienced technical leadership for this critical initiative.

This created an urgent question: How could FedRAMP completely modernize its web presence to signal organizational transformation while providing users easy access to essential information—all without senior technical staff and within budget constraints?

The approach

FedRAMP turned to a two-person team of U.S. Digital Corps Fellows who stepped up to lead the complete website overhaul.

Their technical approach focused on modernization from the ground up: adopting a modern JavaScript compiler and user-interface framework, integrating the U.S. Web Design System, and building custom components based on site mockups. In just three months, the Fellows delivered comprehensive functionality:

• Project coordination and design: Coordinated the entire project, collaborating with a designer to create comprehensive mockups of each site page and leading deployment to production.
• Technical development: Led the majority of application development using a modern tech stack including Svelte, TypeScript, and JavaScript to completely modernize the website.
• Content migration: Developed a systematic migration process to organize and transfer years’ worth of scattered content from the legacy website, ensuring no critical information was lost during the transition.
• End-user experience: Delivered intuitive navigation and clean interface design that makes it easy for the public to find essential FedRAMP information, leading to decreased long-term costs associated with support tickets from confused users.
• Site maintainer tools: Built streamlined content management capabilities that reduce the time and technical expertise required for ongoing website updates.

To complement the 2025 website overhaul, Fellows also rebuilt the FedRAMP Marketplace in early 2026.

The team, which included Product Management, Cybersecurity and Software Engineering Fellows, continued the approaches from the initial website rebuild phases. They used direct user feedback and launched marketplace-specific updates in key areas including:

• Organized information architecture
• Exact keyword and FedRAMP ID search, including machine-readable export
• Responsive and accessible design for mobile, desktop, and AI-driven users
• Tools to ingest submissions, validate schemas, assign reviewers, and publish marketplace listings, helping modernize the systems that support the user-facing experience

The impact

The new fedramp.gov website launched in early August 2025 to overwhelmingly positive public feedback, successfully signaling FedRAMP’s organizational transformation through a completely modernized interface.

The project delivered massive cost avoidance—what would have cost at least $100,000-$200,000 in contractor fees and senior federal supervision was accomplished by early-career federal employees. Beyond the immediate savings, the Fellows built sustainable functionality that continues to reduce operational costs: streamlined content management reduces the time required for website updates, while improved user experience decreases support tickets from confused visitors trying to navigate the old cluttered interface.

The success inspired FedRAMP to continue recruiting and partnering with the U.S. Digital Corps. The expanded FedRAMP development team was responsible for redesigning the FedRAMP Marketplace and continues to maintain and improve fedramp.gov.

Launched in March 2026, the Marketplace redesign has improved how agencies and cloud service providers find and interact with FedRAMP information. Following the redesign, engaged sessions per active user increased by 108%, engagement rate increased by 106%, and the bounce rate decreased by 95%.

The new website and Marketplace now serve as an effective digital front door for FedRAMP’s public interactions and agencies that rely on FedRAMP, with users able to more easily access information through a clean, organized, modern interface that reflects the program’s mission and reduces barriers to engagement.