Overhauling the FedRAMP website

Originally published on August 14, 2024

About GSA

The General Services Administration (GSA) is a federal agency responsible for supporting the basic functioning of other federal agencies by providing centralized procurement services, real estate management, technology solutions, and administrative support across the government.

Across the government, FedRAMP is responsible for standardizing the security assessment process for cloud services used by federal agencies, establishing baseline security requirements for cloud service providers serving the federal government, and maintaining a marketplace of pre-authorized cloud services that agencies can leverage.

The challenge

Going into 2025, FedRAMP faced a critical digital infrastructure problem. After over 13 years of operation, the fedramp.gov website had content distributed across multiple areas using older technical frameworks. This outdated digital presence was particularly problematic as FedRAMP underwent tremendous organizational transformation requiring completely new information architecture.

The existing website failed to serve as an effective “front door” for public interaction—a significant issue for an organization that relies heavily on engagement. When FedRAMP explored contractor solutions, it received quotes ranging from $100,000-$200,000 for a complete rebuild involving three to five contractor staff under federal oversight. Compounding the challenge, both senior federal employees originally assigned to the project left government, leaving FedRAMP without experienced technical leadership for this critical initiative.

This created an urgent question: How could FedRAMP completely modernize its web presence to signal organizational transformation while providing users easy access to essential information—all without senior technical staff and within budget constraints?

The approach

FedRAMP turned to a two-person team of U.S. Digital Corps Fellows who stepped up to lead the complete website overhaul.

Their technical approach focused on modernization from the ground up: adopting a modern JavaScript compiler and user-interface framework, integrating the U.S. Web Design System, and building custom components based on site mockups. In just three months, the Fellows delivered comprehensive functionality:

• Project coordination and design: Coordinated the entire project, collaborating with a designer to create comprehensive mockups of each site page and leading deployment to production.
• Technical development: Led the majority of application development, completely modernizing the website.
• Content migration: Developed a systematic migration process to organize and transfer years’ worth of scattered content from the legacy website, ensuring no critical information was lost during the transition.
• End-user experience: Delivered intuitive navigation and clean interface design that makes it easy for the public to find essential FedRAMP information, leading to decreased long-term costs associated with support tickets from confused users.
• Site maintainer tools: Built streamlined content management capabilities that reduce the time and technical expertise required for ongoing website updates.

The impact

The new fedramp.gov website launched in early August 2025 to overwhelmingly positive public feedback, successfully signaling FedRAMP’s organizational transformation through a completely modernized interface.

The project delivered massive cost avoidance—what would have cost $100,000-$200,000 in contractor fees and senior federal supervision was accomplished by early-career federal employees. Beyond the immediate savings, the Fellows built sustainable functionality that continues to reduce operational costs: streamlined content management reduces the time required for website updates, while improved user experience decreases support tickets from confused visitors trying to navigate the old cluttered interface.

The success inspired FedRAMP to continue recruiting and partnering with the U.S. Digital Corps, and the expanded FedRAMP development team is currently redesigning the FedRAMP marketplace while also maintaining and improving fedramp.gov.

The new website and marketplace will serve as an effective digital front door for FedRAMP’s public interactions, with users able to easily access information through a clean, organized, modern interface that reflects the agency’s mission and reduces barriers to engagement.