Michelle earned a M.A. in Design Leadership from the Maryland Institute College of Art and a M.B.A. from Johns Hopkins Carey Business School. She is an Oberlin College graduate with a B.A. in Art History. She is passionate about connecting communities with resources to grow and thrive. Michelle utilizes design thinking methodologies to learn from and advocate for clients when developing experiences, products and services. She believes that all people should have the opportunity to make informed and effective healthcare decisions.

Michelle is an effective leader who empowers team members to succeed through collaboration, compassion and mentorship. Previously, she worked in arts and media, where she consulted with national foundations and built internal infrastructure for small businesses. She also worked at the intersection of business and design to solve complex problems through research rooted in co-creation and listening. Recent projects include increasing telehealth usage for senior adults, improving recycling containers for city residents, and leading the Baltimore chapter of Design for America, a network of innovators using design thinking skills for local social impact.